TechSpitze

Reliable, proactive IT operations - monitoring, support, and lifecycle management so your team can focus on the business.
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Overview

End-to-end IT operations and support that proactively keeps systems healthy, resilient and secure. We combine 24/7 monitoring, a responsive helpdesk, vendor management and lifecycle services to ensure predictable IT performance and cost control.

Key features

24/7 monitoring & alerting (infrastructure, networks, apps)

Tiered helpdesk (L1–L3) with SLA-backed response times

Patch & update management, asset lifecycle and firmware updates

Backup, DR planning and regular restore tests

Vendor & software license management

Capacity planning and performance tuning

Monthly reporting & a dedicated account manager

Business Benefits

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